Privacy Policy

Glasgow 8 Seaters Ltd
Last updated: 14 January 2026

Glasgow 8 Seaters Ltd (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us or make a booking.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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  1. Who We Are

Glasgow 8 Seaters Ltd
Registered in Scotland

Registered Office:
48 West George Street
Clyde Offices, 2nd Floor
Glasgow
G2 1BP

This is a registered office address only. No customer visits or appointments take place at this location.

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  1. What Personal Data We Collect

We may collect and process the following information:

Booking & Contact Information
• Name
• Phone number
• Email address
• Pick-up and drop-off locations
• Travel date and time
• Flight numbers (for airport arrivals, if provided)
• Passenger and luggage details

Communication Data
• Messages sent via WhatsApp, email, website forms, or SMS
• Any additional details you voluntarily provide to help us arrange your journey

Payment Information
• Payment confirmations and transaction references
• We do not store full card details — payments are processed securely by third-party payment providers.

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  1. How We Use Your Data

We use your personal data to:
• Respond to enquiries and provide quotes
• Arrange and manage bookings
• Communicate booking confirmations, updates, or changes
• Allocate bookings to drivers (where applicable)
• Comply with legal, licensing, and insurance requirements
• Improve our services and customer experience

We only collect data that is necessary to provide our services.

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  1. Agency & Driver Sharing

Depending on the booking, Glasgow 8 Seaters Ltd may act as:
• The transport provider; or
• A booking and dispatch agent for an independent, licensed private hire driver.

Where we act as an agent, we may share relevant booking details only with the assigned driver, such as:
• Passenger name
• Pick-up/drop-off details
• Contact number
• Flight information (if applicable)

Drivers are required to handle your data responsibly and only for the purpose of completing the journey.

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  1. Legal Basis for Processing

We process your data under one or more of the following legal bases:
• Contractual necessity – to arrange and deliver your booking
• Legitimate interests – to operate our business and communicate effectively
• Legal obligation – to comply with licensing, insurance, or regulatory requirements

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  1. Data Storage & Security
    • Your data is stored securely on password-protected devices, email systems, and booking records
    • We take reasonable technical and organisational measures to protect your information
    • Access to personal data is limited to authorised persons only

We do not sell or trade your personal data.

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  1. How Long We Keep Your Data

We keep personal data only for as long as necessary:
• Booking and payment records: retained for accounting and legal purposes
• Communication records: retained for service and dispute resolution
• Data is securely deleted when no longer required

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  1. Your Rights

You have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Object to or restrict certain processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

To exercise your rights, contact us using the details below.

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  1. Cookies & Website Analytics

Our website may use basic cookies or analytics tools to understand website traffic and performance.
These do not identify you personally.

You can control cookies through your browser settings.

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  1. Third-Party Links

Our website may contain links to third-party platforms (e.g. WhatsApp, payment providers, social media).
We are not responsible for the privacy practices of external websites.

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  1. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

📧 info@glasgow8seaters.co.uk
📱 WhatsApp (preferred contact method)

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  1. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on our website.

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